Skyvance gives airlines and ground handlers one place to track SLA breaches, delays, incidents and station performance — replacing the Excel sheets, email threads and WhatsApp groups holding operations together today.
Built for handlers · airlines · airport ops teams
// the problem
When a flight is delayed and a penalty is on the line, the proof is scattered across a dozen places. Nobody has the full picture in time to act on it.
Every station keeps its own version. By the end of the month, no two sheets agree and the numbers can't be trusted.
SLA disputes get settled by whoever can dig up the right timestamp from a thread three weeks deep.
The real coordination happens in WhatsApp groups that disappear the moment someone leaves the team.
// the product
Start with ground-handling and station operations — the workflows still stuck in manual tools — and expand from there.
Track every service level against the contract, with timestamps and evidence attached. Walk into the monthly review with numbers both sides trust.
Log delays, damage and incidents the moment they happen, coded and time-stamped — not reconstructed from memory days later.
See on-time performance, turnaround times and breach trends across every station in one view, updated as the day unfolds.
The report that takes two days in Excel becomes one click — formatted, defensible and ready to send to the airline or the handler.
| Flight | Delay reason | SLA status | Evidence | Breach |
|---|---|---|---|---|
| QR8801 | Pushback delay · WX | BREACH | 3 files ▸ | $4,200 |
| MS0735 | Baggage offload · staffing | AT RISK | 2 files ▸ | — |
| TK1924 | — | ON TIME | 1 file ▸ | — |
| LH2210 | Late catering · vendor | BREACH | 4 files ▸ | $3,800 |
Example view — the final product will be shaped with early users.
// how it works
No rip-and-replace. Skyvance sits on top of how your stations already work and tightens it.
We load your contracts and service levels so the system knows what "on time" means for you.
Teams capture events on mobile as they happen, with evidence attached.
Every breach and risk surfaces on one board the whole station shares.
Month-end packs generate themselves, ready to defend a penalty or prove performance.
Designed with role-based access, audit history, evidence tracking and exportable reports in mind — the things operations, quality and IT teams need before they trust a system.
// who it's for
Skyvance is built for the teams who carry the operational paperwork — and the penalties when it goes missing.
// why now
The industry is investing heavily in IT, and the back-of-house workflows that keep stations running are still waiting for their tools.
Source: SITA Air Transport IT Insights, 2024–2025.
// who's building it
Skyvance is an early-stage aviation operations software company focused on helping airlines, ground handlers and airport teams reduce manual reporting, improve SLA visibility and centralise operational evidence.
We're currently speaking with airline and ground handling teams to shape the first version of the platform — so the people who live with these problems every day get to influence what gets built.
Experience delivering technical solutions for international clients, now focused on the operational tooling gap in aviation ground operations.
Connect on LinkedIn →A 15-minute discovery call, not a sales pitch. Tell us how your team tracks ground handling and SLAs today — we want to build this around how stations really run.
Request a 15-min discovery call